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Welcome to our clients from
We’re excited to announce that your Blank Label account and custom clothing experience have now moved to BlackLapel.com. While the brand name you see online has changed, everything you know and love about your garments (the people, the craftsmanship, and your sizing) remains exactly the same.
Behind the scenes, Blank Label and Black Lapel have been part of the same company for over three years. Now, we’ve brought both brands together on Shopify to give you a faster, smoother, and more modern shopping experience, all in one place.
What’s Staying the Same
- All your measurements, fit preferences, and saved patterns are securely transferred to Black Lapel.*
- Every garment is still crafted by the same skilled artisans who have been making Blank Label and Black Lapel clothing for years.
- The client services and tailoring experts you’ve worked with are still here, ready to assist with anything you need.
- Many of the fabrics you’ve enjoyed at Blank Label are available at Black Lapel, plus new options to explore.
Why the Change?
This isn’t a change in ownership. It’s a natural next step. By uniting both brands under the Black Lapel site, we can:
- Offer a single, more robust product catalog.
- Make it easier to manage your account, orders, and sizing in one place.
- Take advantage of Shopify’s tools for faster browsing, easier checkout, and a better mobile experience.
Transition FAQ
Your account has been moved to BlackLapel.com. All your sizing, past order history, and saved preferences are preserved.
No. You can log in to Black Lapel using your existing Blank Label account email. If it’s your first time logging into the new site, you may just need to reset your password or receive a login code.
Yes. All your measurements and patterns have been transferred exactly as they were. We still use the same workshop and processes you’re familiar with since August 2023.
If your most recent order was before then, we'll help calibrate your fit at the new maker with complimentary alterations.
Absolutely. The same workshop has been making Blank Label and Black Lapel garments for over two years.
If your most recent order was before August 2023, we'll help calibrate your fit at the new maker with complimentary alterations.
Yes. The Blank Label team you’ve trusted for years is still here, now serving you under the Black Lapel name.
Many of Blank Label’s fabrics are available at Black Lapel, and we’ve added even more high-quality options.
We have all your history on file, as we continue to own each brand's information. Whether it’s from Blank Label or Black Lapel, we can access the details and help with any questions.
We will continue to monitor the inbox for both Blank Label and Black Lapel, but your fastest response will come from emailing Concierge@BlackLapel.com
We will continue to have access to your entire history with either brand, and we're happy to assist.
The most likely explanation is that it's been a while since you last ordered that garment type, and we haven't made one for you at our new workshop yet. While we still have access to your entire history, our Master Tailors have asked for an updated survey to add additional context to your sizing when calibrating your measurements into their patterning systems.
If you have recently ordered a garment type and you're not seeing it in your account, let us know.